FAQS

Q1: Is my country included by Free Shipping Service ?
It is free shipping to America, West Europe & Oceania.

Q2: Do I need to pay the sales tax?

No, there is no sales tax on our site.

Q3: What are the accepted payment methods?

We accept Credit Cards (only Visa), Western Union and Bank Transfer.

Q4: Can I Get My Items to Arrive Faster?
Yes. But there will be additional charge for 40 dollars. If you have chosen the urgent delivery service, typically you may expect your item to arrive in 3-5 business days.

Q5: How Do I Track My Order?
Easy! The tracking number will be sent to you in 1-2 days after your item is shipped.

Q6: What if I still don’t receive my order when the estimated delivery date has passed?
Don’t worry! We get the delivery guarantee for you. Though If you believe your parcel is lost during delivery, we will ship a replacement to you for free! Please contact us for arrangement.

Q7: What if I don’t satisfy with my order?
If you are not 100% satisfied with your purchase, you may return your item to us in 365 days from the receipt of the parcel to get a full refund.

Q8: How do I return a product purchased at this site?
We design our products to bring quality and performance to our customers' active life. We feel the same way about customer service. If you need to return or exchange an item, we will gladly make it happen.Items can be returned for a refund or exchange within 7 days of the date of receipt. But the reason for returns caused by yourself(eg,size,color you choose), cannot be accepted.